How do you determine a fulfillment is used against my monthly allotment?
Each subscription plan for EZ Fulfill comes with a fulfillment allotment per 30 days. This means, there is a limit to the number of fulfillments you are allowed per month. At the end of each fulfillment cycle your allotment will be rest.
What is a fulfillment allotment?
A fulfillment allotment is the number of fulfillments you are allowed per 30 days. When you first install EZ Fulfill, we record the date. This date will become the date the number of fulfillments you've used gets reset. Every 30 days, from the date you first installed the app, your fulfillments will be rest. If you upgrade or downgrade your account, this date will not change. However the number of allotted fulfillments may change. This way you don't have to worry about the complication of your allotments used changing if you need to upgrade.
How do you determine if a fulfillment is used?
Fulfillments are done on an order basis. Meaning, each order that is fulfilled per file counts as 1 fulfillment used. So if you have order number #12345 and that order has a single fulfillment, this counts as 1 fulfillment against your 30 day allotment. If order #123456 has 2 fulfillments, this also counts as 1 fulfillment against your monthly allotment. So every order in your CSV file upload that is marked fulfilled or partially fulfilled will count as a single allotment.
If you partially fulfill an order using two separate uploads, this will count as 2 fulfillments. In other words, if you have an order #12345 and you upload a CSV file on Monday you will have 1 fulfillment removed from your 30 day allotment. If then on Tuesday you upload a CSV file and finish the fulfillment for #12345, another 1 fulfillment will be removed from your 30 day allotment.
If you have any other questions about how our billing works, please don't hesitate to contact us!
App: EZ Fulfill