When importing orders, with EZ Importer, many of our customers want to link the order with the product purchased. Previously the only way to do this was to map the Shopify product and variant id in the import. This can be difficult as very few customers will have the Shopify id readily available. A better solutions is to map the product to the order by the product SKU.

By default this feature is turned off because it can slow …

We've had a lot of customers ask if they could download templates after they've built their data mappings. This can make generate external data a lot easier. Whether your exporting from another system or building a set of scripts to pull your data from a database, it's nice to be able to easily create a template.

EZ Importer now allows you to download a csv template for any data mapping you've created. The template is generated by looking at the …

Some time ago, we've had a few EZ Exporter customers tell us that their suppliers need the CSV data sent to them without any special characters.

It seems that they may be using pretty old systems that only support ASCII encoding instead of the now more standard UTF-8 encoding.

With e-commerce, especially, you pretty much can't really avoid these special characters as you'll have customers buying from you all over the world. Their names might contain Greek characters or accented …

One of our customers recently contacted us to see if there's an easy way to copy the Data Settings from one Shopify store to another as they were about to create two additional stores and will need the same setup with EZ Exporter.

We can definitely see the pain point of having to re-setup all those settings as some of our customers have pretty complex CSVs with formulas and custom fields. Looking at our data, we actually noticed that …

Working with large imports can be hard and time consuming. When doing large imports there is a good chance you'll run into orders that can't be imported for some reason. Because of this we've built a new feature in EZ Importer that allows you to download your errors, fix them and re-import.

Once your import has finished go to the Import Review page. Here you can view how many of your orders were successfully imported. We also display a list …