Using Social Media for Support

When you acknowledge the fact that billions of consumers utilize social media in one form or another, it's hard to ignore the role that social media can play in your business. It is likely that, in this day and age, you have some sort of social media presence. You may have been using it for marketing most likely, but if you have only been looking at social media as a means of marketing, you're missing out on additional opportunities. There …

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EZ Exporter: August 2020 Updates

It's that time of the month again and we're happy to report additional improvements we've made to our EZ Exporter app this month. :)

New servers

We've added 3 new backend servers to our EZ Exporter infrastructure. Our monthly installs have gone up quite a bit since March and these new servers will ensure that our infrastructure will have sufficient computing capacity to process export tasks in a timely manner as our userbase grows further.

New function: …

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Tag Your Fulfilled Orders With EZ Fulfill

We're excited to announce that you can now tag your fulfilled orders using EZ Fulfill. Adding tags will help you organize and find your orders in the Shopify admin. Once you've added tags, they can be used to search and filter your orders. Even though customers can't see the tags on your orders, they're extremely valuable for your team.

Tagging Your Orders

Tagging your orders works like the rest of the fulfillment fields in the app. To …

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How to Effectively Support Your Customers

In your quest to be the best, a few things can fall by the wayside. When you're trying to make your site visible, when you're trying to increase sales, there's one thing at the base of all of that and you cannot forget that base. Your base is, obviously, your customers. You cannot forget about them. You're probably thinking, "How can I forget my customers? I need them if I want to meet my sales goals." That is not what …

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EZ Exporter: July 2020 Updates

We've been on a roll with updates lately. :)

Below is a list of updates we've pushed out this month to our EZ Exporter app.

Option to overwrite files in Google Drive

In the Export Profile settings, when selecting "Google Drive" as the export destination, you'll now see a new option to overwrite the file if it exists.

Please note that our app can only overwrite files that were originally created by our app.

Please …

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