Will I Be Charged a Transaction Fee From Shopify?

You WILL NOT be charged transaction fees from Shopify when importing orders. When importing orders, we never charge your customers. We do not capture any credit card or payment information on import and we do not interact with any of Shopify's payment API's or systems. This ensures that your customer will never be charged for orders you import, we assume payment was made outside of Shopify.

Not only will you NOT be charged any transaction fees from Shopify on import, your customers WILL NOT be charged when doing imports.  When you add transaction data to your import, these are just transaction records that get added to Shopify's database.  We will never charge your customer when doing imports.  We do not collect any payment information or interact with any of Shopify's payment API's.

We do recommend that customers import transaction data when importing orders. Importing transaction data makes your order data complete and it allows you to associate transaction information with your customer data. When importing transaction data you WILL NOT be charged transaction fees from Shopify. Shopify only charges you a transaction fee when payment is successfully made through their payment system. Since you can not charge your customers while importing orders, Shopify will NEVER charge you a transaction fee on the imported data.

We understand this is an area that can cause stress and some confusion so if you still have questions please feel free to reach out and let us know.


App: EZ Importer

Tags: faq, transactions, shopify transactions