EZ Importer KB Articles

Archiving Orders

When importing orders, you may want to mark them as archived. To do this you'll want to map the closed_at field on the Order Details tab. The clo...

Column header missing from your file

When importing your orders, you may get an error saying a column header is missing from your import file.This error means you have a column mapped ...

CSV file could not be parsed

Parsing CSV files is no easy task, there are many different formats and character encodings. We've done the best we can to address 80% of the use-...

Deleting Imports

Once you've completed a successful import using EZ Importer, you also have the option to delete the orders previously imported. You can view your p...

Disable Strict Address Validation

When importing your orders into Shopify if you provide an address without the last_name or name, address1, country or city fields, Shopify will imp...

Email Notifications

There are two types of email notifications that can be sent: Email notifications to customers. Email notifications to store owners. Email No...

Financial Status Invalid

When importing your orders If you get an error saying Financial status invalid, this means you did not provide the proper finacial_status to Shopif...