EZ Importer KB Articles

Archiving Orders

When importing orders, you may want to mark them as archived. To do this you'll want to map the closed_at field on the Order Details tab. The clo...

CSV file could not be parsed

Parsing CSV files is no easy task, there are many different formats and character encodings. We've done the best we can to address 80% of the use-...

How can I cancel a running job?

There may be times when you're running an import and you need to cancel the job. You can do this once the job starts running. To cancel a job go ...

How Can I Import Refunds?

Getting an order imported as a refund can be a little tricky. This article will walk you through what you need to do to import an order as a refun...