EZ Importer KB Articles

Archiving Orders

When importing orders, you may want to mark them as archived. To do this you'll want to map the closed_at field on the Order Details tab. The close…

Can I Add Locations To My Order?

Yes, at this time you can add a location to your order. We support adding a location by providing the location_id on the order. To add the location_…

Can I Copy My Data Mapping?

Creating multiple data mappings with similar mappings can be time consuming. In order to make this as easy as possible we've created a way for you t…

Column header missing from your file

When importing your orders, you may get an error saying a column header is missing from your import file.  This error means you have a colu…

CSV file could not be parsed

Parsing CSV files is no easy task, there are many different formats and character encodings. We've done the best we can to address 80% of the use-ca…

Deleting Imports

Once you've completed a successful import using EZ Importer, you also have the option to delete the orders previously imported. You can view your…