EZ Importer KB Articles

CSV file could not be parsed

Parsing CSV files is no easy task, there are many different formats and character encodings. We've done the best we can to address 80% of the use-ca…

Deleting Imports

Once you've completed a successful import using EZ Importer, you also have the option to delete the orders previously imported. You can view your…

Deleting Individual Orders

You can delete a subset of orders from your import by going to the Import Log page.  To get to the import log page, click the View Imp…

Disable Strict Address Validation

When importing your orders into Shopify if you provide an address without the last_name or name, address1, country or city fields, Shopify will impor…

Downloadable CSV Templates

EZ importer provides at set of downloadable CSV templates that can help you get started.  These templates are designed for customers who aren&#3…

Email Notifications

There are two types of email notifications that can be sent: Email notifications to customers. Email notifications to store owners. Email Noti…

Financial Status Invalid

When importing your orders If you get an error saying Financial status invalid, this means you did not provide the proper finacial_status to Shopify.…

Fulfillment Status Invalid

When importing your orders If you get an error saying Fulfillment status invalid, this means you did not provide the proper fulfillment_status to Sho…

How can I cancel a running job?

There may be times when you're running an import and you need to cancel the job. You can do this once the job starts running.To cancel a job go to…