When importing your orders, you may get an error saying a column header is missing from your import file.  This error means you have a colu…

Parsing CSV files is no easy task, there are many different formats and character encodings. We've done the best we can to address 80% of the use-ca…

Once you've completed a successful import using EZ Importer, you also have the option to delete the orders previously imported. You can view your…

You can delete a subset of orders from your import by going to the Import Log page.  To get to the import log page, click the View Imp…

When importing your orders into Shopify if you provide an address without the last_name or name, address1, country or city fields, Shopify will impor…

Shopify requires theline_item.price field when making an import. If you try to import an order without a price, Shopify will send back an error. The …

The line_item.title field is required by Shopify when doing an import. If you import an order with a blank title Shopify will reject the order with a…

EZ importer provides at set of downloadable CSV templates that can help you get started.  These templates are designed for customers who aren&#3…

There are two types of email notifications that can be sent: Email notifications to customers. Email notifications to store owners. Email Noti…

Below is a list of fields (and their descriptions) that we support for the Draft Order resource. Read our documentation to learn how to use the below…

Below is a list of fields (and their descriptions) that we support for the Order resource. For a detailed explanation of how to import data using any…

When importing your orders If you get an error saying Financial status invalid, this means you did not provide the proper finacial_status to Shopify.…

When importing orders you may notice the fraud analysis on your order in Shopify says "There was 1 payment attempt". This is actually normal behavio…

When importing your orders If you get an error saying Fulfillment status invalid, this means you did not provide the proper fulfillment_status to Sho…

You can associate an order with the customer that made the purchase by mapping the customers email address. To do this go to the Data Mappings tab …