How do you determine a fulfillment is used against my monthly allotment?
Each subscription plan for EZ Fulfill comes with a fulfillment allotment per 30 days. This means there is a limit to the number of fulfillments you a…
Each subscription plan for EZ Fulfill comes with a fulfillment allotment per 30 days. This means there is a limit to the number of fulfillments you a…
EZ Fulfill requires that you provide all your order data in separate rows. For example, if you're fulfilling your orders by SKU, you must p…
Sometimes, you may have a fulfilled order that doesn't have tracking numbers when fulfilling orders. EZ Fulfill can help with this by using our u…
Mass Fulfill is no longer available in the Shopify app store, and you can use EZ Fulfill in its place. We offer similar features and have a ver…
EZ Fulfill uses the fulfillment order on your order when creating fulfillments. If the fulfillment orders are not at the correct location or yo…
If you're working with our scheduler you may want to fetch your file based on the date (and time) in the filename. You may have another system th…
We allow you to set up notifications if there are any errors during your fulfillment. Our notification system will send an email to all email address…
EZ Fulfill gives you three options when working with your fulfillment location. You can use the location on your order; you can specify a locat…
By default, Shopify supports a limited number of tracking companies. If Shopify supports your tracking company, you don't have to upload th…
When working with the scheduler, we allow you to use variables when setting up the File Path in your Source Data or when performing a move/rename aft…
Below is a list of IP addresses of our EZ Fulfill servers in case your FTP or SFTP servers need to whitelist IP addresses before connectivity will be…
When fulfilling orders, Shopify first creates a Fulfillment Order, which is used to fulfill the line items associated with your order. Each Ful…
When fulfilling your orders, you may notice the order in which your orders are fulfilled is different from the order in your file. This allows you…
The maximum file size that can be uploaded to EZ Fulfill (CSV, Excel, or XML) is 20MB. The app will also only process the first 20,000 rows in the…
The CSV file must contain a header row and the file extension can be anything (e.g. .csv, .txt, .tsv, .123, .abc) or no file extension at all.We supp…