Can I export information about returned line items from a Shopify order?
Yes, you can!
When creating a Data Settings for order data in EZ Exporter, you can select the following fields to include specific return info for returned line items:
- line_items.returns.name
- line_items.returns.quantity
- line_items.returns.return_reason
- line_items.returns.return_reason_note
- line_items.returns.status
In case you want to generate a report specifically for returned line items (i.e. excluding line items that weren't returned), you can add this filter under the "Custom Filters" section of the Data Settings:
- Lineitem Returns Names is not blank
On the "Templates" page, there's also a template you can use called "Returned Line Items (Last 30 Days)" which already has these settings configured and can be customized further.
Here's a sample of what the output will look like:
Related Articles:
App: EZ Exporter
Tags: shopify orders, shopify returns