Can I export information about returned line items from a Shopify order?

Yes, you can!

When creating a Data Settings for order data in EZ Exporter, you can select the following fields to include specific return info for returned line items:

  • line_items.returns.name
  • line_items.returns.quantity
  • line_items.returns.return_reason
  • line_items.returns.return_reason_note
  • line_items.returns.status

In case you want to generate a report specifically for returned line items (i.e. excluding line items that weren't returned), you can add this filter under the "Custom Filters" section of the Data Settings:

  • Lineitem Returns Names is not blank

On the "Templates" page, there's also a template you can use called "Returned Line Items (Last 30 Days)" which already has these settings configured and can be customized further.

Here's a sample of what the output will look like:


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App: EZ Exporter

Tags: shopify orders, shopify returns