Automation is a big part of EZ Fulfill, so you may not log into the app often. EZ Fulfill automatically alerts you if you're reaching your credit…

In the Export Profile settings of EZ Exporter, there's a section called "Notifications" where you have the option to be notified via em…

In the Data Feed settings of EZ Inventory, there's a section called "Notifications" where you have the option to be notified via e…

No. You need to provide a header row at the top of the csv file. If you do not provide a header row EZ Importer will have no way to map your file d…

Yes, we support creating tax-exempt orders.  There are two ways to import tax-exempt orders.  You can set the tax_exempt field on the&…

Yes! We support many fields in the Order export that's not available in Shopify's default export. Just to list a few: Tracking numbe…

Although we do require you to provide an Order Number (also known as the Order Name) in your upload file, you can tell EZ Importer to exclude the fie…

Yes, you certainly can. When creating a Data Feed in EZ Inventory, there's an option under Feed Type for Manual File Upload: …

If you're taking payment outside Shopify and want to mark your order paid after it's fulfilled, you can use our mark order paid Data Feed opt…

If you're working with our scheduler you may want to rename or move your file after it's been processed. This way you can determine if you fi…

If you have orders on hold and want the hold released, you can use EZ Fulfill to release the hold before fulfilling the order by using the Release Or…

Sometimes data may not match exactly what Shopify expects.  This is especially true when trying to import data from another platform. …

Sometimes data may not match exactly what Shopify expects.  This can make fulfilling your order a little painful as you may …

Unfortunately, it's currently not possible to send notifications to specific Slack users. Our app can only send notifications to Slack channel…

Yes, you can send your customers their tracking numbers once you've marked your orders fulfilled or when adding tracking numbers using EZ Fulfill…