Meta requires an order to be marked as fulfilled before it will allow Shopify to capture payment for the order.  EZ Fulfill can help you manage …

When importing orders you may notice the fraud analysis on your order in Shopify says "There was 1 payment attempt". This is actually normal behavio…

Note: Depending on the payment gateway, this information may or may not be available. The payment gateway may provide additional information in th…

When importing orders you can upload transaction data to keep track of any money that was exchanged on the order. When creating a transaction you ca…

The Shopify API doesn't have a "Paid At" field but a workaround is to look at the "Transaction Dates" data.In EZ Exporter, set the "Payment status" f…

You may want to export the total amount paid by the customer so far for a partially paid order or the actual amount paid if the order is refunded/par…

The first thing you need to do is mark the financial status as refunded. This will mark the order as refund. To get the order to show up in the repo…

If you get an error on your import that says "Transactions is invalid', 'transactions Amount must be greater than zero for sale transactions", this m…

There are two issues to resolve here. The first thing you need to do is map the fulfillment status for your line items. Even though you've provided…

Suppose you've successfully run your import and correctly mapped the customer and transaction data, but your customers' lifetime spending is …

You may notice the date you use when importing your order (the date you assign to the processed_at field on the Order Details tab…

When importing orders with a financial_status of Authorized, Shopify may mark the order expired instead of leaving the status as …

You WILL NOT be charged transaction fees from Shopify when importing orders. When importing orders, we never charge your customers. We do not capture…