My order is marked fullfilled but has an unfufilled label. How do I fix this? EZ Importer
When importing orders with both the fulfillment status and fulfillment service the order may be marked fulfilled but have an unfulfilled label under …
When importing orders with both the fulfillment status and fulfillment service the order may be marked fulfilled but have an unfulfilled label under …
When importing orders with a financial_status of Authorized, Shopify may mark the order expired instead of leaving the status as …
If you've run your import and noticed something was wrong, you can easily clean up the import and run it again. At this time you'll have to d…
If you're working with our scheduler you may want to fetch your file based on the date (and time) in the filename. You may have another system th…
This is most likely due to the character set or encoding setting in the spreadsheet application you're using. You'd want to set the charac…
The leading zeros in the zip code are actually there in the CSV file. When you open the CSV with a text application like notepad or wordpad, you'…
Below is a list of IP addresses of our EZ Exporter servers in case your FTP/SFTP servers or firewall need to whitelist IP addresses before connectivi…
Below is a list of IP addresses of our EZ Fulfill servers in case your FTP or SFTP servers need to whitelist IP addresses before connectivity will be…
Below is a list of IP addresses of our EZ Inventory servers in case your FTP, SFTP, or web servers need to whitelist IP addresses before connectivity…
Shopify requires that "inventory tracking" is enabled for a variant's inventory quantity to be updated. To enable inventory tracking…
When fulfilling orders, Shopify first creates a Fulfillment Order, which is used to fulfill the line items associated with your order. Each Ful…
The "Data Mapping" allows us to map the columns in your CSV file with Shopify's fields. If you tried to upload a file with no "Dat…
We've built a set of Data Mapping Templates to help get you started with your imports. Mapping your CSV file to the correct Shopify fields is the…
Order Name is a Shopify field that is a unique name represented by a number. EZ Importer uses this field to help uniquely identify an order in your …
When fulfilling your orders, you may notice the order in which your orders are fulfilled is different from the order in your file. This allows you…